Nissan Recruitment 2022 | nissan job openings|Customer Service Lead | Any Degree|MBA

Nissan Recruitment 2022 | nissan job openings  :

Company Profile : Nissan Motor Corporation

Nissan is a global full-line vehicle manufacturer that sells more than 60 models under the Nissan, INFINITI and Datsun brands. In fiscal year 2018, the company sold 5.52 million vehicles globally, generating revenue of 11.6 trillion yen. Nissan’s global headquarters in Yokohama, Japan, manages operations in six regions: Asia & Oceania; Africa, the Middle East & India; China; Europe; Latin America; and North America. Nissan has partnered with French manufacturer Renault since 1999 and acquired a 34% stake in Mitsubishi Motors in 2016. The Renault-Nissan-Mitsubishi alliance sold 10.76 million vehicles combined in calendar year 2018.

Company Website : www.nissan-global.com

Job Position : Customer Service Lead

Job Location : Chennai

Qualification : Any Degree/MBA

Experience : 0 – 1 Years

Salary : As Per Company Standards

Eligibility Criteria For Nissan Jobs 2022 :

• Educational Qualification: MBA
• 60% or 6.5 GPA and above throughout without any running backlogs
• 2020/2021 graduates

Job Description For Nissan Recruitment 2022:

Handling customer support function, monitoring call-centre operations of NRFSI and ensuring handling of queries, complaints & escalations, managing Customer support emails for all portfolios of finance.

Responsibilities  :

1. Handling Call Centre :

• Handling outsourced call centre setup
• Monitor & Training of call centre agents on closure requests
• Tracking service level, providing feedback to agents
• Managing calling campaigns

2. Managing Customer Support e-mails :

• Handling C-Support e-mails of all three-finance portfolio
• Managing teams to ensure timely response given to all customer e-mail queries

3. Resolving customer complaints and escalations :

• Handling Nodal / GRO complaints and escalations
• Irate customers, call-back for specific requests which is been escalated

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4. Customer Contact :

• Track teams on timely Foreclosure & Payment Update
• BRS recon for foreclosure & NOC Issuance
• Clarification to customers on requests

5. Dealer Liaison:

• Managing requests from dealership for closure
• Handling queries regarding cancellation by dealers

Documents to be Carried for Nissan Jobs 2022 :

• You should carry a copy of the Latest Resume.
• Aadhar Card (original and photocopy) with three passport size photographs are must.
• You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
• Students should have all the essential educational certificates along with the xerox copies.

How To Apply For Nissan Recruitment 2022: 

Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.

                                           Register Here