HP Recruitment Drive 2021 Hiring For Customer Solution Associate Position – BE/B.Tech

  • B.Tech
  • Experince
  • Freshers
  • Full Time
  • Chennai

Website Hp

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HP Recruitment Drive 2021 Hiring For Customer Solution Associate position – BE/B.Tech | Chennai

HP Recruitment Drive 2021 Hiring For Customer Solution Associate Position – BE/B.Tech

HP Off Campus Drive 2021 Details :

Company Profile : Hewlett Packard Enterprise

HP is the world’s largest provider of information technology infrastructure, software, services, and solutions to individuals and organizations of all sizes. Ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio to serve more than 1 billion customers in over 170 countries on six continents.

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Company Website: www.hpe.com
Job Positions : Customer Solution Associate
Job Location: Chennai
Qualification : BE/B.Tech – CSE,IT,ECE
Experience: 1 – 2 Years ( Freshers )
Salary: Best in Industry

Job Description for HP Jobs 2021 :

• Day-to-day query handling
• Troubleshooting Skills
• Coordinating with Various support teams(IT/GBS/Business SME)
• Generate Daily reports
• Elevating SD/IM tickets with IRC
• Monitoring UMC room
• Handling SR Dash Chat/Telephone Queries
• Query resolution and replying to client emails
• Tracking & Maintaining data
• Meeting customer demands ( Turnaround Time & Accuracy parameters)
• Participating in business calls with clients
• Analyzing root causes and resolving
• End to End process understanding, perspective and performing the role

Skills Required for HP Jobs 2021 :

• Good communication skills, both oral and written
• Should be comfortable with MS-Office
• Should have had experience working in troubleshooting applications, handling customers.
• Email etiquette
• Willingness to work 24*7

Skills Required for HP Jobs 2021 :

• Typically a technical Bachelor’s degree or equivalent experience and a minimum of 0-2 years of related experience. May include highly experienced individuals performing entry-level equivalent work who are non-degreed or degreed in an unrelated field.
• 0-2 years experience in writing code (such as, and not limited to, Java, C, C++, C#, VB.Net; databases like Sql Server/ Oracle.
• Basic Understanding of RDBMS and Database scripting. Basic understanding of testing tools and test scripting

Apply before link expires

To apply for this job please visit careers.hpe.com.