HP Off Campus Drive Technical Support Representative

  • B.com
  • B.Tech
  • BCA
  • Freshers
  • Full Time
  • Bangalore

Website HP

HP Off Campus Drive Hiring |Technical Support Representative

About the Company:

No. of positions : 60+ 

HP Off Campus Drive

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere. HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in India.

Job Details  HP Off Campus Drive:

Job Profile : Technical Support Representative  

Company : Hp 

Location : Bangalore 

Salary :  ₹ 4,90,000 | 3.4 lakh fixed + 1.5 lakh variable allowance

Experience   : Fresher 

Batch  : (2018 to 2021)

Last Date To Apply: Thursday, 08 Sep, 2022

Drive Date: Saturday, 10th Sep, 2022

Drive Location: Remote

Eligibility HP Off Campus Drive:

  • 2018 – 2021 batch
  • Any graduate eligible (B.Com, BBA, BCA, BBM, B.Tech etc.)
  • Good academic record
  • Must have cleared all semesters.

Job Responsibilities:

  • Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
  • Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
  • Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
  • Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
  • High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
Job Requirements:
  • Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
  • Basic computer hardware knowledge
  • Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
  • Must possess the zeal to demonstrate Customer First culture in every interaction
  • Must have good typing skills
  • Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
  • Must be open to working in rotational shifts

Compensation Details:

  • CTC Offered :- ₹ 3.4L (Fixed) + ₹ 1.5L Variable Allowances (Performance + shift+ Sales Incentive) + ₹ 4L Insurance

Note :

  • Must be open to work in night shift
  • Must be open to relocate to Bangalore( Whitefield/Electronic city)

APPLY HERE ; HP Off Campus Drive     

Ivy Off Campus Drive 2022

To apply for this job please visit www.elitmus.com.