Website HCL
HCL Off Campus Drive2022 |Service Desk Analyst | Fresher | Nagpur |Freshers | B.E /B.Tech /BCA/MCA/B.SC /BCA /B.com
HCL Off Campus Drive2022
About HCL Technologies Limited :
HCL Off Campus Drive2022 HCL Technologies (Hindustan Computers Limited) is an Indian multinational information technology (IT) services and consulting company headquartered in Noida.
HCL Off Campus Drive2022Job Details:
Company Website: www.hcl.com
Positions: Service Desk Analyst
Job Location: Nagpur
Experience: Freshers
Salary: INR 2 – 2.9 LPA
Education:
- B.E/B.Tech BCA/MCA M.Tech , B.Sc. B.com
- 2021/2022
Job Description
Job Role-
– Work within ticketing systems to adequately document all work performed.
– Create a ticket in the ticketing system and proceed with resolution basis documented –
knowledge articles.
– Resolve tickets through phone contacts as well as Chat & email.
– Create a ticket in the ticketing system and proceed with resolution basis documented –
knowledge articles.
– Resolve tickets through phone contacts as well as Chat & email.
Desired Candidate Profile :
Experience with Microsoft Office 365 applications including Word, Excel
– Prior experience of working in technical support desk
– Ability is to quickly respond, troubleshoot, and identify the correct path for resolutions.
– Well organized, detail oriented, and able to work without close supervision
– Willing to work in rotational shifts
– Immediate Joiners are preferred
–Graduates candidates can apply
-Good command in communication
– Prior experience of working in technical support desk
– Ability is to quickly respond, troubleshoot, and identify the correct path for resolutions.
– Well organized, detail oriented, and able to work without close supervision
– Willing to work in rotational shifts
– Immediate Joiners are preferred
–Graduates candidates can apply
-Good command in communication
-Required Only Male candidates
To apply for this job please visit www.monsterindia.com.